Refund Policy of GlobalCommonsRegistry

Last updated: March 31, 2023

Thank you for ordering from GlobalCommonsRegistry, located at 43 Bedford Street, Westminster, London, WC2E 9HA, United Kingdom. Your satisfaction is important to us. Please read our Refund Policy carefully to ensure you are fully aware of your rights and our obligations to you.

Cancellation before Dispatch

If you wish to cancel your order before it has been dispatched, please contact us immediately via our website globalcommonsregistry.sbs or phone +44 20 7946 0958. If the order has not been prepared, we will cancel it and issue a full refund in £.

Refunds for Incorrect or Damaged Orders

If your order arrives incorrect or damaged, please contact us within 24 hours of receiving your delivery. We ask that you provide a detailed description of the issue, and if possible, include photographic evidence. On a case by case basis, we will offer a full refund or a replacement at no additional cost.

Quality Concerns

If you are dissatisfied with the quality of the food received, please reach out to us within 2 hours of your order's arrival. We take quality concerns very seriously and would like to hear your feedback. Depending on the situation, we may offer a refund or a voucher for future use.

Refunds for Late Delivery

In the rare instance that your order arrives later than the estimated delivery time, please get in touch with us. We will assess the situation and offer compensation if appropriate. This may take the form of a partial refund, discount, or voucher for future orders.

Refund Processing

Upon a successful refund approval, we will process your refund to the original payment method used during purchase. Please note it may take up to 5-10 business days for your financial institution to process the funds back to your account.

Non-Refundable Items

Please note that some items such as gift cards, custom orders, or personal items cannot be refunded.

Contacting Us

If you have any questions or concerns about your order or this Refund Policy, please contact us at globalcommonsregistry.sbs or call us at +44 20 7946 0958. Our customer service team is committed to making things right.

At GlobalCommonsRegistry, we strive to make your dining experience enjoyable and hassle-free. We hope these guidelines help you understand our commitment to customer satisfaction.

Exceptions

We reserve the right to refuse a refund or exchange if the order has been made to your custom specifications, or if the food has been consumed significantly.

We are always here to help you and ensure that every meal you order from GlobalCommonsRegistry is delightful. Thank you for choosing us.